Our Staff

Clinical Staff

Clinical_Staff

Our clinical staff includes six Registered Dental Assistants, all registered with the State of Tennessee. Each hold specialty certifications in Sealant Application, Coronal Polishing, Monitoring Nitrous Oxide and Radiology. Each is also certified in CPR and has trained for in-office emergencies. They have had training in hospital dentistry and meet all requirements for continuing education. Lorrie, Stefanie, Alyssa, Sealy, Jayda and Lynda like to make coming to the dentist a pleasant experience for your children!


Business Staff

Business_Staff_10JUNE2015

Our business staff has over 30 years of combined experience in caring for the scheduling and financial needs of our patients. Melody and Lena are our parent advocates and appointment coordinators. They will do their best to make you welcome in our office and will make every attempt to coordinate our appointment availability with your work and school schedules. Gayla handles all financial issues for our parents. She processes your insurance claims electronically to expedite payment and pre-treatment estimates. When necessary, she will be glad to help investigate unprocessed claims. Lisa is our Hospital Coordinator. She will process a letter of medical necessity with your medical insurance company to determine which services rendered in the hospital setting would be eligible for benefits under your medical insurance. Once all authorizations are in place, she coordinates all arrangements with the hospital for your child’s hospital stay.


Lynda3

Office Manager

Lynda serves as our Office Manager. She has over 40 years of dental assisting experience. Lynda is certified through the Dental Assisting National Board as a Chairside and Orthodontic Assistant. She is also a Registered Dental Assistant with the State of Tennessee with specialty certifications. Her role is to help our staff provide excellent care to our families, both clinically and financially. She also works closely with our cleft palate patients to assist families through the dental process of their child’s on-going treatment. Lynda was honored to receive the Craniofacial Terry Farmer Service Award in 2014 for her dedication and service to those families.